We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address. We will not sell your personally identifiable information to anyone.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read over the internet.
Online credit card transactions cannot be refunded or voided through this website. Once an order is submitted to Marsilio's Kitchen restaurant, any requests for refund must be done within 24 hours after placing the order. Refunds and/or replacement food are available upon request for orders in which the food is wrong, omitted and other similar circumstances. Refunds are not typically provided for food that a customer simply does not prefer.
A customer can request a refund by contacting us directly by phone or email. The original receipt must accompany all refund requests and any credit cardholder must present a valid ID for all credit card transactions. Refunds will be issued to the same card that was used in the original purchase. A cash refund will not be provided. In certain cases, we may offer a customer a credit in the dollar amount of such refund.
For further questions, please contact us.